[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"cms-page-legal-doc-refund-policy-zh-CN":3},[4,15],{"blockKey":5,"sortNo":6,"blockTitle":7,"blockType":8,"content":9},"hero",1,"Hero 主文案","line-hero",{"desc":10,"lead":10,"stats":11,"title":12,"heroNum":10,"updated":13,"heroUnit":10,"subtitle":14,"priceFrom":10,"heroNumDesc":10,"heroNumLabel":10},"",[],"Refund Policy","Last updated: September 2026","Refunds & Rebuilds",{"blockKey":16,"sortNo":17,"blockTitle":18,"blockType":19,"content":20},"sections",2,"文档章节","doc-sections",{"items":21},[22,28,33,38,43],{"paras":23,"heading":26,"visible":27},[24,25],"This policy covers manufacturing defects (wrong parameters vs. order, layer misalignment, shorts\u002Fopens failing e-test, poor finish) and order errors attributable to us.","Design errors contained in customer files are not covered.","1. Scope",true,{"paras":29,"heading":32,"visible":27},[30,31],"Contact support within 7 days of delivery with your order number and clear photos (or samples on request). Claims filed later than 7 days are handled case by case.","Our quality team responds within 24 hours on business days and may request the affected boards for analysis.","2. Reporting a Problem",{"paras":34,"heading":37,"visible":27},[35,36],"For verified manufacturing defects we offer, at your choice: a free rebuild of the affected quantity, or a refund of the affected portion of the order value.","Shipping charges for the replacement are borne by us for confirmed defects.","3. Remedies",{"paras":39,"heading":42,"visible":27},[40,41],"Approved refunds are issued to the original payment method within 3-5 business days of confirmation.","Bank\u002FPayPal processing times may add 1-3 business days before funds are visible in your account.","4. Refund Processing",{"paras":44,"heading":47,"visible":27},[45,46],"Orders can be cancelled free of charge before production starts. After CAM processing begins, a processing fee may apply; after fabrication starts, cancellation is not possible.","For PCBA orders, components already purchased for the BOM are not refundable unless returnable to the distributor.","5. Cancellations"]