Last updated: September 2026
1. Information We Collect
Account data (name, email, phone, company), order data (shipping address, files, BOM) and technical data (IP, browser, cookies) are collected to operate the service.
Design files and BOMs are used solely for manufacturing your order.
2. How We Use Your Information
To process orders, arrange production and shipping, provide customer support and improve our services.
We do not sell your personal data to third parties.
3. Data Sharing
Data is shared only with service providers necessary to fulfill your order (couriers, payment providers, authorized subcontractors), each bound by confidentiality obligations.
We may disclose data where required by law or to protect our legal rights.
4. Cookies
We use cookies to keep you signed in, remember language/currency preferences and analyze site traffic.
You can control cookies through your browser settings; some features may not work without them.
5. Data Retention and Security
Order records are retained as required by accounting and trade regulations. Design files are retained for repeat-order convenience and can be deleted on request.
We apply encryption in transit, access controls and regular security reviews to protect your data.
6. Your Rights
You may request access, correction or deletion of your personal data by contacting support. We respond within 15 business days.